We turn declined payments into recovered revenue
Submend recovers lost recurring revenue by intelligently retrying declined transactions. We help subscriptions businesses capture more revenue without disrupting their existing payment setup or user experience.
We recover declined subscriptions transactions
Built for modern subscriptions businesses
Submend is built for online retailers, DTC brands, and marketplaces processing high volumes of card-not-present transactions. Our recovery logic helps merchants recapture revenue lost at checkout due to temporary authorization failures.
Instant recovery at checkout
When a subscription fails, Submen evaluates the decline reason and applies compliant retry logic in real time. No customer action is required, and the checkout experience remains unchanged with no risk to your business.
Subscriptions payment recovery
Submend focuses on recovering individual subscription-payment attempts that fail due to temporary authorization issues. Each retry is treated as a single, standalone transaction and is processed only upon successful approval, ensuring clean recovery without altering the merchant’s existing billing logic.
Frictionless for shoppers
The recovery process happens behind the scenes. Shoppers don’t experience checkout changes, no additional steps, and no unexpected charges, preserving trust while improving conversion.
Decline recovery built for subscriptions businesses
A simple, automated process that turns failed transactions into successful sales.
A customer initiates a purchase and payment is submitted through your existing payment gateway.
If an authorization fails, payment data is securely shared with Submend so the decline can be evaluated for potential recovery.
2.png)
Submend applies real-time logic to determine whether a retry is appropriate and, where eligible, attempts recovery instantly using an optimized approach.
3.png)
When recovery is successful, the transaction is completed and the customer is notified accordingly.
4.png)
Merchants gain visibility into recovered revenue via real-time reporting, without exposure to sensitive cardholder data.
5.png)
Need help with a payment? Our support team has you covered.
Built for modern subscriptions businesses
A few things to know
Ready to recover your failed transactions?
Join merchants worldwide recovering lost revenue with Submend intelligent payment
recovery technology, purpose-built for modern subscriptions
.svg){kind=icon}
.svg){kind=icon}